Webbyn Terms of Service

The Webbyn Service is provided by: Show operator details, e-mail: pomoc@webbyn.pl (hereinafter: “Operator”, “we”).

The site operates under a domain related to the Webbyn product (including webbyn.pl) and in the web application made available by the Operator.

• Service : the Webbyn SaaS platform for creating, storing and preparing digital products (ebooks) for sale, including AI tools and sales plans.
• User : a natural person, legal person or organizational unit using the Service after registering an account.
• Consumer : a User who is a consumer within the meaning of Polish / EU law.
• Plan : an access package (Starter, Creator, Max) that adds a pool of Credits to the account every 30 days.
• Credits : the unit of account in the Service. Paid actions (e.g. generating an ebook, more TikToks, a new AI cover) have a price in Credits shown before the action.
• Stripe : an external payment processor (Stripe Payments Europe, Ltd.) handling payments for access to the Service.

Webbyn lets you go from an idea to a finished digital product (including content, cover, PDF, description, price, publishing plan). Part of the path may be available without payment. Generating a full product (including LLM, cover, PDF) requires an active Plan or top-up Credits.

The sale of your ebooks to end customers takes place outside Webbyn (e.g. through Naffy or another platform you choose). In this version of the Service, the Operator is not the seller of your ebooks to buyers and does not take a commission on those transactions. You are the seller to your customers and are responsible for the content, prices, taxes and terms of sale.

Using the Service requires an account (email, password, name). You provide true and current information. You are responsible for the confidentiality of your password and for activity on the account.

You can delete your account in Settings. Deletion is irreversible: you lose access to projects, files and history. Payment data at Stripe may be subject to separate retention periods at Stripe.

Paid access covers a subscription, a subscription trial, a Credit top-up or a one-time purchase, according to the price list shown before purchase (Pricing / Plan pages). The price of each paid action in Credits is shown in the Service next to that action.

• Subscription : renews automatically every billing period (month or year) until you cancel it. Every 30 days it adds the number of Credits stated in the price list (a yearly subscription also every 30 days). Subscription Credits not used within a 30-day period expire at its end. Cancelling in the Stripe portal (or another channel indicated in the Service) stops renewal; access continues until the end of the period already paid for.
• Trial : 3 days of the Creator plan covering one ebook with 10 TikToks (unlocking the free preview or a new ebook); it is the way to download the free preview. Starting it requires a payment method (card, Apple Pay or Google Pay); nothing is charged during the trial. If you do not cancel the subscription before the trial ends, Stripe charges the first month of the Creator plan and the subscription renews as described above. A reminder is sent (by us or by Stripe) before the trial ends. One trial per person, account and payment method.
• Credit top-up : a single payment with no automatic renewal. Purchased Credits do not expire, are used after subscription Credits, cannot be exchanged for money or transferred to another account.
• One-time purchase : (e.g. "First ebook"): a single payment with no automatic renewal. It unlocks the product or access described at purchase for the period stated there (approx. 30 days).

Payments are processed by Stripe as the payment processor; the seller of access to the Service is the Operator. Stripe's terms (including payment methods, chargebacks) may apply in parallel. We issue an invoice on request. We state prices in PLN, EUR, GBP or USD (depending on the buyer's country), gross or net according to the marking at Stripe checkout; the Operator will complete the VAT status: Prices are shown in PLN, EUR, GBP or USD, depending on the buyer's country. Prices in PLN, EUR and GBP include any taxes due; prices in USD are net amounts, and sales tax may be added at checkout where it applies. Payments are processed by Stripe; we issue an invoice on request - write to the contact address..

If you have consumer status and have not submitted an effective declaration of loss of the right of withdrawal (or the right still applies to you), we apply the rules in section 7.

After the digital Service begins performance with your express consent and upon confirmation of loss of the right of withdrawal: we do not offer refunds for the unused part of an already paid subscription period or for a one-time purchase solely because of cancellation during the period, unless mandatory provisions provide otherwise. Subscription cancellation works "until the end of the period", without an automatic refund during the paid period.

This does not exclude claims arising from a defect in the Service, non-delivery of the performance or the provisions on warranty / conformity of digital content with the contract (to the extent they apply).

The subscription fee charged after the trial ends is not refunded merely because you cancel during the paid period, unless mandatory law provides otherwise. Credits cannot be exchanged for money. If a paid action fails (e.g. interrupted generation), the Credits return to your account automatically.

As a rule, a Consumer has the right to withdraw from a distance contract within 14 days without giving a reason (the Consumer Rights Act).

For contracts for the supply of digital content or the provision of digital services, this right may expire earlier if the consumer:

• expressly requested that performance begin before the withdrawal deadline, and
• confirmed that they are aware of the loss of the right of withdrawal upon the start of performance (respectively: the start of the digital service / the supply of the digital content).

Before payment in Webbyn we show a disclosure about the loss of the right of withdrawal; clicking the purchase button constitutes a declaration requesting immediate commencement of the digital service. If you do not accept these terms, do not start checkout.

If the right of withdrawal nevertheless applies to you, submit your declaration by email to the Operator's address (the statutory template is not mandatory). Address: pomoc@webbyn.pl. Billing effects may require coordination with Stripe.

Users acquiring the Service as entrepreneurs (B2B) do not have the consumer right of withdrawal, unless provisions provide otherwise.

You retain the rights to the content you enter and that you generate using the Service, within the limits of the law and the licenses of the AI tools. You grant the Operator a non-exclusive license to host, process and display that content solely for the purpose of providing the Service.

Generation based on AI models (including LLM and image generation providers) may contain errors. You check the content before publishing and selling. We do not guarantee uniqueness, substantive correctness or the absence of conflicts with third-party rights.

Prohibited includes, among other things: unlawful content, content infringing copyright, content grossly offensive to good morals, malware, spam, attempts to circumvent Plan limits or security. We may suspend or remove content / an account in the event of a violation.

We aim for continuity of the Service, but we do not guarantee uninterrupted availability (failures, maintenance work, AI provider limits). We may change features, Plan limits and pricing with reasonable advance notice for changes unfavorable during an ongoing subscription period, where the law requires it.

To the fullest extent permitted by law, the Operator's liability towards entrepreneurs is limited to actual loss up to the amount of fees paid for the Service in the last 12 months. This does not exclude liability that cannot be excluded (e.g. for intent, and towards consumers: for personal injury and to the extent arising from mandatory provisions).

Direct complaints about the Service to the Operator's email with a description of the problem and the account email address. We will respond within a reasonable time, no longer than required by law (for consumers usually up to 14 days).

A consumer may use out-of-court dispute resolution (including the EU ODR platform: ec.europa.eu/consumers/odr) and the assistance of a district/municipal consumer ombudsman.

The governing law is Polish law, subject to the mandatory protective provisions of the country of habitual residence of a Consumer in the EU/EEA.

We may update the Terms. We will inform you of significant changes in the Service or by email. Continued use after the effective date means acceptance, unless the law requires separate consent. The version and date are always visible on this page.